Terms of Service

Welcome to Solvieraai.

These Terms of Service apply to your access and use of https://www.solvieraai.com (the “Site”).

The Site is operated by Nanjing Shunlaide Technology Co., Ltd., doing business as Solvieraai.

Solvieraai is a brand operated by Nanjing Shunlaide Technology Co., Ltd.

Throughout these Terms, the words “we,” “us,” and “our” refer to Nanjing Shunlaide Technology Co., Ltd. operating under the Solvieraai brand.

By accessing, browsing, or purchasing from our Site, you agree to these Terms of Service and all applicable policies published on our website.

If you do not agree with these Terms, please discontinue using our website and services.

We may update or modify these Terms from time to time due to changes in our services, business operations, or applicable requirements. Any updated Terms will become effective when published on this page.

Online Store Usage

By using our website, you confirm that:

  • You meet the legal age requirements applicable in your location;
  • You have the legal capacity to enter into agreements;
  • The information provided during purchases or other interactions is accurate and complete.

You agree not to use our website, products, or services for unlawful purposes or activities that violate applicable laws and regulations.

You must not attempt to interfere with the operation of our website or introduce harmful software, including:

  • Viruses;
  • Malware;
  • Unauthorized harmful programs.

We reserve the right to restrict access or terminate website usage when necessary due to violations of these Terms or applicable requirements.

General Conditions

At Solvieraai, we aim to provide customers with a reliable and transparent online shopping experience. 😊

We reserve the right to refuse service, limit transactions, or cancel orders when necessary, including situations involving:

  • Incorrect information provided during checkout;
  • Suspected fraudulent activity;
  • Unauthorized transactions;
  • Product availability issues.

You agree not to copy, reproduce, resell, distribute, or commercially exploit any part of our website, content, products, or services without prior authorization.

Payment information is processed through secure third-party payment providers.

Information Accuracy

We make reasonable efforts to provide accurate and updated information on our website.

However, certain information, including:

  • Product descriptions;
  • Images;
  • Specifications;
  • Pricing information;

may contain errors or require updates due to technical limitations, product changes, or system adjustments.

We reserve the right to correct, update, or remove information when necessary.

Products, Prices, and Services

Product prices, availability, and service information may change from time to time.

We may:

  • Update product information;
  • Adjust prices;
  • Modify website features;
  • Discontinue products when necessary.

Any changes will be handled according to applicable laws and customer protection requirements.

Products and Returns

We make reasonable efforts to display product images, descriptions, and colors as accurately as possible.

However, minor differences may occur due to:

  • Device display settings;
  • Technical limitations;
  • Product updates or variations.

Returns, refunds, and eligible exchanges are handled according to our:

Return & Refund Policy

Orders and Payments

When placing an order, customers are responsible for providing accurate order, billing, and shipping information.

We reserve the right to review, limit, delay, or cancel orders when necessary, including situations involving:

  • Incorrect customer information;
  • Suspected fraudulent activity;
  • Unauthorized transactions;
  • Product availability limitations.

If an order is canceled, any applicable payment received will be handled according to relevant policies and applicable requirements.

Third-Party Services

Our website may use third-party services or tools to support website operations, payment processing, analytics, and customer services.

These services operate according to their own terms and privacy policies.

We are not responsible for independent third-party services, content, or privacy practices.

External Links

Our website may contain links to third-party websites for convenience.

We do not control third-party websites and are not responsible for their:

  • Content;
  • Services;
  • Privacy practices;
  • Policies.

Users should review third-party terms and privacy policies before interacting with external websites.

Changes to These Terms

We may update these Terms when necessary due to:

  • Business changes;
  • Operational requirements;
  • Legal or regulatory updates.

The latest version of these Terms will always be available on this page.

By continuing to use our website after updated Terms are published, you acknowledge and agree to the revised Terms.

Contact Information 📩

For questions regarding these Terms of Service, orders, or customer support, please contact us:

Brand Name:
Solvieraai

Legal Company Name:
Nanjing Shunlaide Technology Co., Ltd.

Customer Support Email:
service@solvieraai.com

Business Address:
Room 2664, No. 2 Changcheng South Road,
Jiangbei New Area, Getang Subdistrict,
Nanjing, Jiangsu, China

Thank you for choosing Solvieraai. 🌿

We are committed to providing clear information, responsible service, and a trustworthy shopping experience for every customer.