Terms of Purchase
These Purchase Terms apply to all products purchased through:
(the “Site”).
The Site is operated by Nanjing Shunlaide Technology Co., Ltd., doing business as Solvieraai.
Solvieraai is a brand operated by Nanjing Shunlaide Technology Co., Ltd.
By placing an order through our Site, you acknowledge that you have read, understood, and agreed to these Purchase Terms, along with our:
- Terms of Service;
- Privacy Policy;
- Shipping Policy;
- Return & Refund Policy;
- Other applicable policies available on our Site.
If you do not agree with these Terms, please do not place an order through our Site.
General Requirements
By placing an order with Solvieraai, you confirm that:
- You are legally capable of entering into a purchase agreement;
- The information provided during checkout is accurate, complete, and current;
- You will comply with applicable laws and regulations related to purchasing and receiving products.
Where permitted by applicable laws, communications with our customer support team may be used for order assistance, verification purposes, and service improvement.
Privacy 🔒
Personal information collected through our website, checkout process, email communications, or customer support interactions will be handled in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information during your shopping experience.
We may update our Privacy Policy from time to time when necessary due to operational, legal, or regulatory requirements.
Order Submission and Processing
After successfully submitting an order, you will receive an order confirmation email containing your order details.
Please note that receiving an order confirmation does not always represent final acceptance of an order.
We reserve the right to review, adjust, delay, or cancel orders when necessary, including situations involving:
- Product availability limitations;
- Incorrect product information or pricing errors;
- Suspected unauthorized transactions or fraudulent activity;
- Circumstances that prevent successful order fulfillment.
If an order is canceled, any payment received will be handled according to applicable circumstances, policies, and legal requirements.
Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information displayed on our Site are accurate and updated.
However, slight differences may occur due to:
- Device display settings;
- Technical limitations;
- Product updates;
- Manufacturing variations.
If a product received is significantly different from the description provided, please contact our customer support team for assistance according to our Return & Refund Policy. 😊
Pricing
We strive to provide accurate pricing information for all products listed on our Site.
In the event of an obvious pricing error caused by technical issues, system updates, or incorrect information, we may:
- Contact you regarding the issue;
- Cancel the affected order;
- Provide an appropriate resolution.
We will make reasonable efforts to communicate any necessary changes before completing order processing.
Product Availability and Delivery 📦
Product availability may change depending on inventory levels and product demand.
Orders are processed and delivered according to the timelines and conditions described in our Shipping Policy.
Delivery times may vary depending on factors including:
- Destination location;
- Selected shipping method;
- Customs procedures;
- Carrier delays;
- Circumstances outside our reasonable control.
If an ordered product becomes unavailable after purchase, we will contact you and provide an appropriate solution, which may include available alternatives or refund options where applicable.
Product Disclaimer
Before purchasing, customers should carefully review product descriptions, specifications, and usage information to ensure that products meet their individual requirements and comply with applicable local regulations.
Product packaging, labeling, included accessories, and specifications may vary depending on destination requirements, availability, or product updates.
Taxes and Duties
Applicable taxes, duties, customs fees, or other charges may vary depending on the destination country or region and local regulations.
Customers may be responsible for certain charges imposed by local authorities where required.
Any applicable taxes or duties will be handled according to relevant laws, shipping arrangements, and destination requirements.
Contact Information 📩
For questions regarding these Purchase Terms, orders, or customer support, please contact us:
Brand Name:
Solvieraai
Legal Company Name:
Nanjing Shunlaide Technology Co., Ltd.
Customer Support Email:
service@solvieraai.com
Business Address:
Room 2664, No. 2 Changcheng South Road,
Jiangbei New Area, Getang Subdistrict,
Nanjing, Jiangsu, China
Thank you for choosing Solvieraai. 🌿
We are committed to providing clear purchasing information, reliable customer support, and a transparent shopping experience for every customer.