Privacy Policy

Thank you for visiting Solvieraai.

Solvieraai is a brand operated by Nanjing Shunlaide Technology Co., Ltd. (referred to as “the Company,” “we,” “us,” or “our”).

We respect your privacy and are committed to protecting your personal information while providing a secure, transparent, and reliable shopping experience.

This Privacy Policy explains how we collect, use, store, process, and share your personal information when you visit our website, purchase products, communicate with us, or use our services.

By accessing or using our website, you acknowledge that you have reviewed and understood this Privacy Policy.

Company Information

For transparency, our business information is provided below:

Brand Name:
Solvieraai

Legal Company Name:
Nanjing Shunlaide Technology Co., Ltd.

Business Address:
Room 2664, No. 2 Changcheng South Road,
Jiangbei New Area, Getang Subdistrict,
Nanjing, Jiangsu, China

Customer Support Email:
service@solvieraai.com

Information We Collect

We may collect personal information depending on how you interact with our website, place orders, or communicate with us.

Information You Provide

We may collect information when you:

  • Place an order;
  • Create an account;
  • Contact our customer support team;
  • Subscribe to communications;
  • Participate in promotions, surveys, or other activities.

This information may include:

  • Name;
  • Email address;
  • Phone number;
  • Shipping address;
  • Billing information;
  • Payment-related information;
  • Order details;
  • Customer service communications.

Information Collected Automatically

When you browse or interact with our website, we may automatically collect certain technical information through cookies, pixels, log files, and similar technologies.

This information may include:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Pages visited;
  • Website interactions;
  • Referral information;
  • Shopping activity.

We may use this information to:

  • Maintain website functionality;
  • Improve website performance;
  • Understand customer preferences;
  • Analyze website usage;
  • Improve our products and services;
  • Provide more relevant content and experiences.

Information From Third Parties

We may receive information from trusted third-party providers, including:

  • Payment processors;
  • Analytics providers;
  • Marketing platforms;
  • Advertising partners.

This information may help us:

  • Process transactions;
  • Provide customer support;
  • Improve website functionality;
  • Understand customer interactions;
  • Enhance our services.

Third parties handle personal information according to their own privacy policies and applicable laws.

Analytics and Advertising

To better understand customer interactions and improve our services, we may use third-party analytics and advertising tools.

These services may use technologies such as:

  • Cookies;
  • Pixels;
  • Web beacons;
  • Similar tracking technologies.

Third-party providers manage their own privacy practices. We encourage you to review their privacy policies for additional information.

Cookies 🍪

Cookies are small data files stored on your device that help improve website functionality and provide a better browsing experience.

We may use different types of cookies, including:

Necessary Cookies

Used for essential website functions, such as:

  • Shopping cart operation;
  • Checkout processing;
  • Website security.

Analytics Cookies

Used to understand website usage and improve website performance.

Preference Cookies

Used to remember user preferences and improve website convenience.

Advertising Cookies

Used to measure advertising performance and provide more relevant advertisements.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Browser Privacy Signals

Some browsers provide privacy signals, such as “Do Not Track.”

Because there is currently no universal standard for responding to these signals, our website may not respond to every browser request.

Where required by applicable laws, we will process privacy-related requests according to relevant requirements.

Advertising Preferences

You may manage personalized advertising preferences through available privacy tools, browser settings, or platform controls.

Please note that choosing to opt out of personalized advertising does not mean that you will stop seeing advertisements. You may continue to receive general advertisements.

Data Security 🛡️

We use reasonable security measures designed to help protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact our customer support team so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in:

  • Our services;
  • Business operations;
  • Technology;
  • Applicable legal or regulatory requirements.

Any updates will be posted on this page with the revised effective information when applicable.

Contact Us 📩

If you have questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact us:

Brand Name:
Solvieraai

Legal Company Name:
Nanjing Shunlaide Technology Co., Ltd.

Customer Support Email:
service@solvieraai.com

Business Address:
Room 2664, No. 2 Changcheng South Road,
Jiangbei New Area, Getang Subdistrict,
Nanjing, Jiangsu, China

Thank you for trusting Solvieraai. 🌿

We are committed to providing clear information about how your personal data is handled and helping you make informed choices about your privacy.